Mayor's Vision and Goals

 

 

Goals and Outcomes FY 2010-2011

Goal 1: Make Hartford a Safer Place:

• Public Safety
• Police: Crime levels low citywide; people treated with respect
• Fire: Excellence in emergency preparedness and response (EMT, Hazmat, Planning
• ES&T: People treated with respect; and excellent quality of response for all calls, including analysis and follow-up
• Environment
• Excellence in maintenance of public infrastructure and facilities
• Streets and sidewalks
• Levees
• Public buildings and spaces
• Parks
• Street lighting
• Downtown business and entertainment districts are safe, welcoming and visitor friendly
• Hartford is perceived as a safe place to work, live and play

 

Goal 2: Provide Quality Education for Workforce Development:

• Students graduate as productive residents ready for work or higher education
• Young children are prepared to realize early success in school and life

 

Goal 3: Create Jobs through Economic Development:

• City is attractive to new or increased business investment that increases employment opportunities for City residents
• Processes are business friendly and straightforward
• City is forward thinking – looks to the future to differentiate Hartford so that it is seen as a destination for business, commerce, and tourists
• City resources are leveraged optimally

 

Goal 4: Improve Customer Services through Quality Management:

• City services are delivered to all customers, internal and external, in a professional, responsive, cost efficient, effective and equitable manner
• Culture is customer-centric

• Culture of ownership (no more ”it’s not my job” mentality)

• Good standard processes and use of best practices

 

Goal 5: Improve City Health and Cleanliness:

• The City has healthy families, children and individuals with access to health care and preventive care
• Neighborhoods have clean streets and yards
• Housing stock is safe and decent
• Buildings are safe for residents and businesses

 

Goal 6: Stimulate Residential Development:

• Hartford has strong, vibrant and safe neighborhoods where developers want to invest in residential construction and where people want to live and aspire to own a home
• Residential development must address mixed income housing and the need for more affordable housing

 

Goal 7: Improve Financial Health and Fiscal Accountability:

• Hartford is a city that businesses, developers and bond rating agencies rate as financially healthy and an excellent place to invest resources
• Evaluating use of City dollars to reach the most people, have the most impact and address the priorities/goals the City expects to achieve (connect City dollars to priorities)