DPW

Traffic Division

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Traffic Division

The goal of the Traffic Division is insure proper design, maintenance, repair, construction of roadways to facilitate transport of people and goods on city streets and sidewalks.

  • Design & Management of traffic signal system.
  • Preparation and review of traffic impact reports.
  • Control and Operation of computerized signal system.
  • Stop signs, traffic signals, traffic studies, traffic calming evaluations, pedestrian crossings.

Questions about:

Traffic Data

1. How do I obtain turning movement counts (TMC) at specific intersections?

DPW has a historic database of locations where turning movement counts have been conducted in the past. Please call 311 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to request this information. Please make sure to include the intersection name in the request.

2. How do I obtain traffic volumes on a City street?

DPW has a historic database of locations where traffic volumes were collected in the past. Please call 311 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to request this information. Please make sure to include street name in the request.

3. How do I request a speed hump on my street?

The applicant must submit a request to the local NRZ Group for consideration. If the NRZ leadership considers the street a viable location for assessment, they must forward the request in writing to the City Engineer, City of Hartford, 50 Jennings Road, Hartford, Connecticut 06120. After a request for speed humps is received, the Traffic Engineering Division will conduct a traffic study to determine if the street meets the engineering criterion for the installation of permanent or temporary speed humps, or if other measures may be taken to resolve the residents’ traffic concerns. Once a speed study is performed, analysis results shall be valid for a three year period unless there are significant land use changes in vicinity of the study area which may alter traffic patterns. If the criterion is met, the DPW will inform the local NRZ Group, in writing, of the warranted location for a speed hump. Based on funds availability the installation may be delayed until funding is in place. The DPW Transportation Division will identify the location(s) for speed hump installation along the corridor based on engineering judgment. If the criterion is not met, the street will not be considered for speed humps and the local NRZ group will be notified of the denial. The NRZ Group will be responsible for informing the individual residents who initiated the request of DPW’s findings.

Here is an application of the process and sample endorsement letters

Traffic Signal

1. How do I request a traffic signal plan at a signalized intersection?

To obtain a traffic signal plan, please e-mail request to This email address is being protected from spambots. You need JavaScript enabled to view it. or call 311 to place a request. Please make sure to include the signalized intersection name in the request. If electronic copies of the plan are available, DPW will e-mail the plan back to the respondent. 24”x36” printouts of traffic signal plans can also be requested for a $10.00 fee.

2. How do I request traffic camera video footage for a particular incident?

DPW does not record any traffic monitoring video footage.

3. How do I report traffic signal timing problems or issues?

Please call 311 to report the issue. Make sure to include the signal location and a detailed description of the problem or issue.

4. How do I report a traffic signal is flashing?

Please call 311 to report the issue. Make sure to include the signal location.

5. How do I report burned out traffic signal bulbs and pedestrian signal bulbs at signalized intersections?

Please call 311 to report the issue. Any bulbs that are burned out at signalized intersections are replaced with LED’s as soon as possible. To report traffic signal bulb burnouts, please provide signal location, which direction the bulb is located at signal (east, west, north, south), bulb color (red, yellow, green), and bulb size (12 inch or 8 inch bulb). To report pedestrian signal bulb burnouts, please provide the signal location and intersection corner where bulb is located (or a landmark).

6. How do I report pedestrian crossing time at a traffic signal to cross the street is insufficient?

Please call 311 to report the issue. DPW reevaluates and adjust timings as needed. Constituents are advised to cross the street at the beginning of the pedestrian phase, not when the signal is blinking don’t walk.

7. How do I request a traffic signal installation at an unsignalized intersection?

Please call 311 to place the request. DPW performs a traffic signal warrant analysis, based on Federal standards, to determine if a signal is warranted at the intersection.

Traffic Signs

1. How do I request a handicap parking sign in front of my property?

Please call 311 to place the request. Each case is evaluated on an individual basis. Determinant factors include constituents issue or problem, type of property constituent resides at, and existing street conditions/regulations.

2. How do I request a No Parking signs in front of my property?

Please call 311 to place the request. Each case is evaluated on an individual basis. Determinant factors include constituents issue or problem, parking availability and demand, off street parking availability, type of property, and existing street conditions/regulations.

3. How do I report broken or damaged signs?

Please call 311 to report the issue. Based on the sign type, critical versus non-critical, signs are scheduled to be replaced.

4. How do I request a street name sign to be replaced?

Please call 311 to place the request. Signs are scheduled to be replaced as they are reported.

5. How do I request for an all way stop sign at an intersection?

Please call 311 to place the request. DPW performs an all way stop warrant analysis, based on Federal standards, to determine if it’s warranted.

6. How do I request an in-crosswalk "pedestrian crossing" sign?

Please call 311 to place the request. DPW assesses location and determines if it’s warranted. If warranted, DPW provides conditional approval for sign installation.

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Department of Public Works Contact

Department of Public Works
50 Jennings Rd
Hartford, CT 06120
Office: (860) 757-9900
Fax: (860) 722-6215

Office Hours:
8:00am - 5:00pm

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM