Mayor's Vision and Goals
Mayor Segarra's Mission Statement:
The mission of the City of Hartford is to be fiscally accountable and achieve results that advance the City's interest. It is essential to safeguard the health, cleanliness and safety of the community in ways that reflect the wants and needs of the people who live, work and visit Hartford. We must create jobs and improve the quality of education for Hartford's children and adults. We must also pursue opportunities to accelerate and expand the economic vitality of Hartford's business community and neighborhoods.
Mayor Segarra's Vision:
Connecticut's Capital City strives to be national role model for creating jobs, ensuring safe neighborhoods, continuing to raise academic standards adn expectations, and stimulating neighborhood economic development with an emphasis on small business. Our "One City, One Plan" for conservation and development is instrumental in our vision for the next decade to be a global, green, and competitive job hub that provides a vibrant quality of life for all of its residents, employees, and visitors.
The City's Values:
Accountability, Civic Pride and Engagement, Community and Business Collaborations, Effectiveness and Efficiency, Reliability, Respect and Inclusiveness.
Goals and Outcomes FY 2010-2011
Goal 1: Make Hartford a Safer Place:
- Public Safety
- Police: Crime levels low citywide; people treated with respect
- Fire: Excellence in emergency preparedness and response (EMT, Hazmat, Planning
- ES&T: People treated with respect; and excellent quality of response for all calls, including analysis and follow-up
- Environment
- Excellence in maintenance of public infrastructure and facilities
- Streets and sidewalks
- Levees
- Public buildings and spaces
- Parks
- Street lighting
- Downtown business and entertainment districts are safe, welcoming and visitor friendly
- Hartford is perceived as a safe place to work, live and play
Goal 2: Provide Quality Education for Workforce Development:
- Students graduate as productive residents ready for work or higher education
- Young children are prepared to realize early success in school and life
Goal 3: Create Jobs through Economic Development:
- City is attractive to new or increased business investment that increases employment opportunities for City residents
- Processes are business friendly and straightforward
- City is forward thinking – looks to the future to differentiate Hartford so that it is seen as a destination for business, commerce, and tourists
- City resources are leveraged optimally
Goal 4: Improve Customer Services through Quality Management:
- City services are delivered to all customers, internal and external, in a professional, responsive, cost efficient, effective and equitable manner
- Culture is customer-centric
- Culture of ownership (no more ”it’s not my job” mentality)
- Good standard processes and use of best practices
Goal 5: Improve City Health and Cleanliness:
- The City has healthy families, children and individuals with access to health care and preventive care
- Neighborhoods have clean streets and yards
- Housing stock is safe and decent
- Buildings are safe for residents and businesses
Goal 6: Stimulate Residential Development:
- Hartford has strong, vibrant and safe neighborhoods where developers want to invest in residential construction and where people want to live and aspire to own a home
- Residential development must address mixed income housing and the need for more affordable housing
Goal 7: Improve Financial Health and Fiscal Accountability:
- Hartford is a city that businesses, developers and bond rating agencies rate as financially healthy and an excellent place to invest resources
- Evaluating use of City dollars to reach the most people, have the most impact and address the priorities/goals the City expects to achieve (connect City dollars to priorities)