Expand null Menu [ + ]


Hartford 311 - Call 311 To Get It Done

Hartford 311 is designed to provide an easy and streamlined way for Hartford residents, businesses and visitors to request City services.  These services include, but are not limited to, pothole repair, sanitation, licenses & inspection, etc. It can also be used to request and/or submit information to the City.

  • What is Hartford 311

Hartford 311 is a toll-free, non-emergency call center, designed to connect Hartford residents, businesses and visitors to City services.

For Emergencies Dial 911! DO NOT CALL 311

  • How Do I Request Service

You may contact 311 by dialing 311 (landline) or (860) 757-9311 (mobile phone). Please note that you cannot dial 311 directly on a cell phone!

Hours: Monday – Friday, 8:00 am – 5:00 pm - Except Holidays

Mobile Application:  
Download Hartford 311 for Android or iPhone from the App Store

To submit an issue, request, or to track a previously submitted issue via Public Stuff, click here.

Click to Expand Menu [ + ]

Community Engagement Contact

Office of
Community Engagement  
Address: 550 Main St
Room 203
Hartford, CT 06103
Office: (860) 757-9500

Office Hours:
8:00 am -5:00 pm

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM