Technical Services

• Network Infrastructure -Maintenance Support

• Systems Operations

• Infrastructure Improvements/Police Sub Stations

• CRCOG

• Public Works - City Hall Infrastructure

Convergent Services

• Voice systems - Maintenance & Support

• Cellular paging

• North Meadows Update

• Public Works - City Hall Infrastructure

Application Engineering Integration

• File Servers - Maintenance & Support

• User Account/E-Mail

• City View

• Application Support

• GIS System Development Resource

• Integration/Enhancing Support

• City Finance - New Tax Collection System

• City Fire Dept. - Fire House System

• City Public Safety - Cry Wolf System

Financial Systems

• SmartStream - Maintenance & Support

• Time & Attendance - Maintenance & Support

• Database Conversion - Sybase to SQL

• City Finance - New Tax Collection System

Support Services

• SASIxp - Maintenance & Support

• HPS - Special Ed IEP (Clarity)

• HPS - Support Services SASI Training

• HPS - Support Services Student Picture ID's

• HPS - Support Services Textbook Tracking

• HPS - Support Services Phone Master

• HPS - Support Services  PC Pal

• HPS - Support Services HIPSTA

End User Support

• Help Desk

• On-Site Technical Support

• Training

• PC Purchases/Installation

• PC Support Software

• PC Security System Upgrades

• Remote PC Management Improvements

• HPS - Schools PC Upgrade Rollout

• HPS - Library Technology Upgrades

MHIS Staff

• Disaster Recovery/Business Continuity

• School Construction/Magnet Schools

• Diggs Construction - Technical Support

• Waterford Group - Technical Services

• Mayor's Office - Technology Plan

• Mayor's Office - 311 Planning Workshops

• Mayor's Office - WiFi within the City

• HPS - E-Rate Submission Process