|Tax Collector’s Office||860.757.9630||Telephone|
|Tax Assessor’s Office||860.757.9630||Telephone|
Questions about tax billings, delinquent taxes, amounts paid, interest charged and motor vehicle releases should be directed to the Tax Collector’s Office.
Questions about assessed value, adjustments, exemptions, credits, tax relief programs, motor vehicle credits, revaluation and vehicle adjustments should be directed to the Tax Assessor’s Office.
Q: What is the best way to pay my tax bill?
A: The most convenient way to pay is with a check by mail. A return envelope is included with your tax bill. Write the list numbers on your check. Your list numbers are shown on your bill. If you wish to have a receipt returned to you, please send the entire lower portion of your tax bill and a self-addressed, stamped envelope with your payment. We will not mail your receipt if you fail to include a self-addressed, stamped envelope. Mail payments to PO Box 2719, Hartford, CT 06146-2719.
DO NOT INCLUDE CASH. There is a $20 fee that will be applied to your account for checks returned by your Financial Institution for insufficient funds.
Q: Can I pay my motor vehicle delinquent taxes by personal check?
A: If you have delinquent motor vehicle taxes, or are planning to register a vehicle with the Department of Motor Vehicles and require a release from the Tax Collector, you must pay with Cash, Money Order, and/ or Certified Bank Check. If payment is made by Personal check, a release will be issued after ten (10) business days.
Q: My property has a real estate lien. Can I get it released after I pay my taxes?
A: If you want the lien released immediately upon payment, payment must be made by Cash, Money Order or Certified bank check. If payment is made by Personal check, liens will not be released for ten (10) business days.
Q: May I pay my taxes with a credit or debit card?
A: The City of Hartford does accept Master Card ONLY at the Tax Office Window. For those taxpayers who choose to pay with Master Card there is a 2.50% convenience fee charged. This fee does not go to the City but to the bank for the transaction processing costs.
Q: Can I make partial payments for taxes?
A: Partial payments are accepted. Interest is charged at the statutory rate (currently 1 ½ % per month/ 18% per year) from the due date. Taxes must be paid in full for lien releases or for motor vehicle registration clearance. If the amount of delinquent taxes owed is greater than $5000, a formal agreement must be signed with an authorized member of the Tax Collector’s staff.
Q: Are there long lines at City Hall?
A: Yes, during the months of July and January. You should expect to wait in line if you plan to pay in person during this period. Lines are longest at lunchtime, and as the last day to pay approaches. When paying in person, bring your tax bill with you, and write your list numbers on your check for faster service. If you want to avoid waiting in line, consider paying your bill by mail. You may also “drop off” payments at the Tax Collector’s Office, if the check is for the exact amount of the taxes.
Q: What are the office hours of the Tax Collector?
A: The Tax Collector's Office, located on the first floor of Hartford City Hall, 550 Main Street, Room 106, is open Monday through Friday, 8:15 am. – 4:45 pm.
Q: What if I never received a tax bill?
A: Connecticut General Statutes (CGS) Section 12-130 states “…failure to send out any… tax bill shall not invalidate the tax....” You are not exempt from payment of all taxes and all interest charges. If you do not receive a bill for which you are responsible, call the Tax Collectors Office at (860) 757-9630 and request a copy. You may also download the Tax Payment General Information form and fax your inquiry to the Tax Collector's Office at (860) 722-6085.
Q: Do I need to save my receipts?
A: Yes. Save your receipts for 15 years, which is the length of time during which municipal taxes are collectible. Receipts will be issued for payments made in person at the Tax Office window. You must retain your own payment information for purposes of claiming tax credits and filling out federal and state income tax forms. Requests for information about payments made in prior fiscal years must be in writing; a fee is charged for research. Please plan ahead, as research will not be done while you wait.
Q: What do I own that is subject to taxes?
A: Three types of property are assessed and subject to taxes:
Real Estate: Any land or buildings are considered real estate. Motor Vehicle: Registered motorized or non-motorized vehicles, (including cars, trucks, trailers and motorcycles) are considered motor vehicles for tax purposes. Personal Property: Personal property is a general category including business equipment, machinery, furniture and fixtures either owned or leased by business. Unregistered motor vehicles are also taxed as personal property.
Q: How is the tax rate established? A: The property tax rate is expressed in mills, or thousandths of a dollar. A tax rate (mill rate) of 68.34 mills is equivalent to $68.34 in taxes per $1,000 of net assessed value. The City of Hartford sets the mill rates annually in May/ June as part of the municipal budget process.
Q: When are taxes due?
A: Taxes are due July 1st and January 1st. If a tax bill is $100 or less, the full amount is due on July 1st.