Q: What is the best way to pay my tax bill?
A: The most convenient way to pay is with a check by mail. A return envelope is included with your tax bill. Write the list numbers on your check. Your list numbers are shown on your bill. If you wish to have a receipt returned to you, please send the entire lower portion of your tax bill and a self-addressed, stamped envelope with your payment. We will not mail your receipt if you fail to include a self-addressed, stamped envelope. Mail payments to PO Box 2719, Hartford, CT 06146-2719.
DO NOT INCLUDE CASH. There is a $20 fee that will be applied to your account for checks returned by your Financial Institution for insufficient funds.
Q: Can I pay my motor vehicle delinquent taxes by personal check?
A: If you have delinquent motor vehicle taxes, or are planning to register a vehicle with the Department of Motor Vehicles and require a release from the Tax Collector, you must pay with Cash, Money Order, and/ or Certified Bank Check. If payment is made by Personal check, a release will be issued after ten (10) business days.
Q: My property has a real estate lien. Can I get it released after I pay my taxes?
A: If you want the lien released immediately upon payment, payment must be made by Cash, Money Order or Certified bank check. If payment is made by Personal check, liens will not be released for ten (10) business days.
Q: May I pay my taxes with a credit or debit card?
A: The City of Hartford does accept Master Card ONLY at the Tax Office Window. For those taxpayers who choose to pay with Master Card there is a 2.50% convenience fee charged. This fee does not go to the City but to the bank for the transaction processing costs.
Q: Can I make partial payments for taxes?
A: Partial payments are accepted. Interest is charged at the statutory rate (currently 1 ½ % per month/ 18% per year) from the due date. Taxes must be paid in full for lien releases or for motor vehicle registration clearance. If the amount of delinquent taxes owed is greater than $5000, a formal agreement must be signed with an authorized member of the Tax Collector’s staff.
Q: Are there long lines at City Hall?
A: Yes, during the months of July and January. You should expect to wait in line if you plan to pay in person during this period. Lines are longest at lunchtime, and as the last day to pay approaches. When paying in person, bring your tax bill with you, and write your list numbers on your check for faster service. If you want to avoid waiting in line, consider paying your bill by mail. You may also “drop off” payments at the Tax Collector’s Office, if the check is for the exact amount of the taxes.
Q: What are the office hours of the Tax Collector?
A: The Tax Collector's Office, located on the first floor of Hartford City Hall, 550 Main Street, Room 106, is open Monday through Friday, 8:15 am. – 4:45 pm.