The new Guide to Filing a Citizen Complaint, published by Hartford Police Chief James C. Rovella and developed by the HPD's Internal Affairs Division, is a guide on how to file a citizen complaint and also goes through the process of how citizen complaints are investigated.
Complaints may be made by:
The Internal Affairs Division Today - 2016 is an annual report on the Hartford Police Department Internal Affairs Division (IAD). Prepared by IAD Commander Lieutenant Michael Coates, the purpose of the report is to provide an overview of the division; give a meaningful statistical analysis of citizen complaints; conduct an overview of the investigation and review processes involved; and to maintain transparency between the department and the citizens of the City of Hartford. The report contains information on deployment of police resources, rank and make-up of sworn personnel, how citizen complaints are investigated, and statistical charts depicting categories of complaints.