City Services

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  • What is Hartford 311

Hartford 311 is a toll-free, non-emergency call center, designed to connect Hartford residents, businesses and visitors to City services.

For Emergencies Dial 911! DO NOT CALL 311


  •  How Do I Request Service

You may contact 311 by dialing 311 (landline) or (860) 757-9311 (mobile phone). Please note that you cannot dial 311 directly on a cell phone!

Hours: Monday – Friday, 8:00 am – 5:00 pm - Except Holidays

Mobile Application:  
Download Hartford 311 for Android or iPhone from the App Store

To submit an issue, request, or to track a previously submitted issue via Public Stuff, click here. 

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM