City Services Directory

City Services Directory

Expand City Services Directory Menu [ + ]

Select a Department

City Services Directory

If you are not sure which agency to call for assistance - contact the City's 311 Call Center by dialing 860-757-9311 or to email 311 click here.  FOR A PUBLIC SAFETY EMERGENCY PLEASE DIAL 911.  Please note that you cannot dial 311 directly using a cell phone!

Hide all categories

Animal Matters

Service

Phone Number

Emergency Animal matters (dog bites, injured animals)

911

Non-emergency Animal complaints (barking, roaming, unwanted animals)

860-757-4000

For general information or if you are looking to adopt an animal, contact the Animal Control Division

860-757-4390

To obtain a dog license

860-757-9750

To request pickup of dead animals

311 / 860 757-9311

Assessments

Service

Phone Number

Assessor

860-757-9640

Property Assessments and Revaluation

860-757-9640

Community Services

Service

Phone Number

Community Partners in Action

860-566-2030

Elderly and Disabled Tax Renters Rebate Program

860-757-4736

To find out about grants for community arts projects, events or for small cultural organizations

860-757-9282

Economic Development

Service

Phone Number

City owned property and lots for sale

860-757-9075

Education

Service

Phone Number

Hartford Public Schools

860-695-8000

To find out about school closings, holiday schedule

860-695-SNOW (7669)

Emergency

Service

Phone Number

Clogged Storm Drains, flooding, open fire hydrant, water service or sewer complaints and other water related matters (24 hrs.)

860-278-7850

Crisis Centers/Mental Health

888-447-3339

Domestic Violence Hotline

888-774-2900

Food Assistance

211

Gas Leak – Leave Immediately

866-924-5325

Homeless and seeking temporary shelter

211

Housing and Resource Center (HRC)

211

Poison Control Center

800-222-1222

Public Assistance

211

Sexual Assault Hotline

888-999-5545

To receive assistance from medical, Fire or Police personnel for an immediate life threatening situation

911

To report Child Abuse/Neglect

800-842-2288

Employment Information

Service

Phone Number

City of Hartford Job Postings

860-757-9800

Families, Children, Youth and Recreation

Service

Phone Number

Visit our web site at http://dfcyr.hartford.gov/ for more information.

860-757-9595

To find out about arts and cultural activities for children

860-757-9016

Health

Service

Phone Number

HIV/AIDS - Information

860-688-5818

To obtain information on Lead Abatement

860-757-4700

STD/HIV/TB Testing

860-757-4830

Maternal and Child Health Division

860-757-4820

To find out where and when Immunizations for children are given

860-509-7929

To get information on Drug/Alcohol Treatment

860-714-3704

To obtain information on other health services and for referrals for mental health problems

211

To obtain medical information on lead poisoning

860-509-7299

To report about a food complaint or facility or food-borne illness

311 / 860 757-9311

To obtain assistance with rodent problems

311 / 860 757-9311

Housing Services

Service

Phone Number

Hartford Housing Authority

860-723-8400

Imagineers

860-522-1028

Blighted Properties

311 / 860 757-9311

Fair Rent Commission

860-757-9049

Fair Housing

860-757-9275

Overgrown vegetation

311 / 860 757-9311

Blighted Property Assessment Deferral Program

860-757-9630

Weatherization Assistance program

860-560-5354

Homeownership Opportunities

860-757-9049

Homebuyer Downpayment Assistance

860-757-9031

Residential repair and improvements

860-757-9031

Housing information sessions

860-757-9031

Section 8 Housing choice vouchers

860-757-9049

Housing Code Violation Inquiries

860-757-9200

Internal Audit

Service

Phone Number

Fraud Hotline to provide independent and objective reviews and assessments of the City's business activities, operations, financial systems, and internal controls.

860-757-9950

Legal Information

Service

Phone Number

Consumer Protection

860-713-6100

Legal Aid Bureau Inc. (non-governmental, non-profit)

860-541-5000

Parole and Probation

860-721-2100

Probate Court

860-757-9150

Motor Vehicles

Service

Phone Number

City impound lot - towed vehicles

860-757-4150

Tax payments and inquiries

860-757-9630

To apply for a residential parking permit online (External Link)

860-263-5702

To apply for or renew your driver's license

860-263-5700

To renew vehicle tags

860-263-5701

To report a missing or faded traffic or parking sign

311 / 860 757-9311

To report a parking complaint

860-761-0004

To report abandoned vehicles

311 / 860 757-9311

To report problems with traffic signals

311 / 860 757-9311

Parking

Service

Phone Number

Parking Related Signage

311 / 860 757-9311

Parking Garage concerns

860-527-7275

Residential Parking Program

860-527-7275

To request information on parking fines, pay or appeal citation

860-761-0004

Special Events Parking

860-527-7275

Valet Parking

860-527-7275

Parks and Recreation Services

Service

Phone Number

Cemetery

311 / 860 757-9311

For other information regarding Recrestion and Parks Service

311 / 860 757-9311

Forestry

311 / 860 757-9311

Park Maintenance

311 / 860 757-9311

To obtain a listing of Recreation Services

311 / 860 757-9311

Permits

Service

Phone Number

To obtain City Public Works Permits

860-757-9971

To apply for Special Events Permits - Special events include parades, sporting events, concerts, theater productions, celebration outings, weddings ceremonies and fairs. 

860-757-9526

To apply for Vendor/Business Licenses

860-757-9246

Building permits and Code enforcements

860-757-9200

To obtain Waste Hauler Permits

860-757-9965

To obtain Food Permits or food vendor license

860-757-4762

To obtain Park Permits

860-757-4951

Planning & Zonning

Service

Phone Number

To find out if my property is in a historic district and what does that mean for me

860-757-9025

To find out where can I locate my business

860-757-9025

To find out what kind of building can I build and where

860-757-9025

Public Library

Service

Phone Number

Hartford History Center

860-695-6347

Hartford Public Library

860-695-3000

Police

Service

Phone Number

Routine Line

860-757-4000

Sanitation

Service

Phone Number

Environmental Crimes Unit, to report illegal dumping

311 / 860 757-9311

Leaf Pickup

311 / 860 757-9311

Sanitation enforcement

311 / 860 757-9311

To have graffiti removed from public areas

311 / 860 757-9311

To inquire about residential trash collection, street and alley cleaning, bulk trash removal, etc.

311 / 860 757-9311

To obtain information or a listing of recycling days in your neighborhood

311 / 860 757-9311

To request assistance with a community clean up

311 / 860 757-9311

Senior Citizen Services

Service

Phone Number

Commission on Aging

860-757-4836

Dial-a-Ride

860-757-4737

Grandparents Raising their Grandchildren

860-757-5700

Elderly Services

860-757-4724

Senior Centers:

 

Hispanic Senior Center

860-527-1124

Northend Senior Center

860-757-0801

Parkville Senior Center

860-232-7867

Southend Wellness Center

860-757-0840

Street Repairs and Services

Service

Phone Number

Catch Basin (Drain)/Manhole cover

311 / 860 757 9311

Flooded Street

311 / 860 757 9311

Speed Bump request

311 / 860 757 9311

Street Line Painting

311 / 860 757 9311

Street Sweeper  

311 / 860 757 9311

To report Complaints about Alleys, Side-walks, Curbs and Roadways

311 / 860 757 9311

To report potholes or dislodged/noisy steel plates

311 / 860 757 9311

To report street lighting problems

311 / 860 757 9311

To request snow plowing, salting or salt boxes

311 / 860 757 9311

Tax

Service

Phone Number

Elderly Tax Relief

860-547-9640

Property Tax Inquiries and Payments

860-757-9630

Town Clerk

Service

Phone Number

Town Clerk's Office

860-757-9749

Transit

Service

Phone Number

Bus Routes and Schedules

860-525-9181

General Bus Request/Incident

311 / 860 757 9311

Utilities

Service

Phone Number

CL&P - Connecticut Light and Power

860-947-2000

CNG - Connecticut Natural Gas

860-524-8361

MDC - Water Company

860-278-7850

To request energy assistance

860-560-5600

Visitor Information

Service

Phone Number

Hartford Guides

860-522-0855

Greater Hartford Welcome Center

860-244-0253

Vital Records

Service

Phone Number

Vital Records

860-757-9690

Voter Registration

Service

Phone Number

Registrar of Voters

860-757-9830

Weights and Measures

Service

Phone Number

Inspects and test commercial scales, gas dispensers, fuel meters, and timing devices to ensure compliance with State and Federal laws.

860-757-9200

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM