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Motor Vehicles Questions

Q: If I am being improperly billed for a motor vehicle. What should I do?

A: Contact the Assessor's Office at (860) 757-9630, or by fax at (860) 722-6142. DO NOT IGNORE YOUR BILL!

If any of these situations applies to you, you may be entitled to a credit:

  • If your vehicle has been sold, and plates returned to DMV;
  • Stolen and not recovered;
  • Declared a total loss;
  • If you have moved from Hartford or moved from Connecticut.

Contact the Assessor’s Office for information regarding the acceptable forms of proof for the issuance of a credit. Two forms of written proof are required. You must apply for the credit within a limited time, so do not delay!

Q: I need to register my car. What do I do?

A: If you owe delinquent property taxes on any vehicle in your name, you may not renew any registrations at the Department of Motor Vehicles without paying your taxes first. All past due taxes in your name must be paid in full by cash, money order or credit card in order to be cleared at DMV. For payments made by personal check, clearance will be provided after ten (10) business days. For payments made online, clearance will be provided after two (2) business days.

Q: I have moved. What is my tax jurisdiction for motor vehicle taxes?

A: Your tax town is your town of residency as of October 1. If you moved from Hartford after October 1, but still resided in Connecticut, you must pay vehicle taxes to Hartford. Municipalities within Connecticut do not apportion motor vehicle tax bills for portions of a tax year. If you register the vehicle in another state, contact the Assessor's Office. If you move, you must notify the Department of Motor Vehicles of your new address within 48 hours. You should request a change of address on your driver's license and on your vehicle registration(s).

Q: I recently replaced a vehicle, and received a tax bill on the old vehicle. Do I have to pay it?

A: Yes. If you replaced one vehicle with another, and used the same license plates, you must pay on the “old” vehicle in July. In December, you will receive a pro-rated Supplemental motor vehicle tax bill, payable by February 1 for the new vehicle. This bill will reflect a credit for the amount you should have paid in July on the old vehicle. You will receive this credit without having to apply for it. However, you must have paid the entire amount due on the old vehicle in July. If you obtained new license plates for the new vehicle, you must apply for a credit. Contact the Assessors Office at (860) 757-9630 or by fax at (860) 722-6142.

Q: What is a "supplemental" motor vehicle tax bill?

A: If you newly registered a motor vehicle after October 1, (first time registration), you will receive a pro-rated tax bill in December, due on January 1, payable by February 1. This "supplemental" bill will reflect the time from the month the vehicle was first registered, through August 31. If you replaced a vehicle and used the same plates to register the replacement vehicle, see answer above.

Real Estate Questions

Q: My real estate tax bill should be paid by my bank or mortgage company; I received the tax bill in the mail directly from the City. What should I do?

A: Immediately, contact the bank / mortgage company for instructions of where to send the tax bill. (The address may be printed in your mortgage payment coupon book.) After you have the information, make a copy of your bill, circle the dollar amount of the real estate payment due, write your loan number on it, and immediately forward it to your escrow agent or mortgage company. Additional instructions may be available on the web site of your bank/mortgage company.

Q: I recently bought (or sold) a house in Hartford, and I have a question about what I owe. What should I do?

A: The property tax bills due in July will reflect ownership changes recorded through early May. If you recently purchased property in Hartford, and have not received a real estate tax bill, call the Tax Collector’s Office immediately at (860) 757-9630, or fax to (860) 722-6085, to request a copy. Check with the Assessor’s Office to ensure their records have been updated. Payment must be made by August 1, whether or not a bill has been received! If you recently sold property in Hartford, and received a tax bill for the property, contact the Assessor’s Office at (860) 757-9630, or by fax (860) 722-6142.

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Tax Contact

Tax Collection Office
Address: 550 Main St
Room 106
Hartford, CT 06103
Office: (860) 757-9630
Fax: (860) 722-6085

Office Hours:
Mon - Wed 8:15am - 2:00pm
Thurs 8:15am - 7:00pm
Fri 8:15am - 2:30 pm

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM